Privacy Policy

Branski Rentals Pty Ltd ACN 677 448 001 (Branski, we, our, us) is a provider of vehicle hire services in Australia. We recognise and respect the importance of your privacy and that you have a right to control how your Personal Information is collected and used by us.

This Privacy Policy applies to all your dealings with us. By visiting or using our Online Platforms, enquiring about (or using) our Services or otherwise communicating with us, you accept the terms of this Privacy Policy and consent to the collection, use and disclosure of your Personal Information by us as described in this Privacy Policy.

The purpose of this Privacy Policy is to provide you with information on how we collect, use, store and disclose your Personal Information. We draw your attention to section 3.2 of our policy and the use by Branski of vehicle GPS tracking devices. By hiring a Branski vehicle, you expressly consent to Branski using tracking devices on the vehicle during the rental period and collecting, using and retaining information from the tracking devices in accordance with this Privacy Policy.

If you require any further information about our privacy practices, we welcome you to get in touch with us using the contact details set out in section 16 of this Privacy Policy below.

1. Definitions

In this Privacy Policy:

APPs means the Australian Privacy Principles under the Privacy Act which govern the standards, rights and obligations around the collection, use and disclosure of Personal Information, privacy governance and accountability, integrity and correction of Personal Information and the rights of individuals to access their Personal Information.

Online Platforms means the online platforms we operate including < www.branskirental.com.au > and any of our other websites or social media pages (including Facebook, TikTok, Instagram and LinkedIn) managed by us.

Personal Information has the meaning given to it under the Privacy Act.

Privacy Act means the Privacy Act 1988 (Cth), as amended from time to time.

Privacy Officer means our first point of contact for all privacy related inquiries and matters, who can be contacted using the details set out in section 16 below.

Privacy Policy means this document setting out the policy of Branski relating to the privacy and handling of your Personal Information.

Sensitive Information has the meaning given to it under the Privacy Act.

Services means the services provided by us to our customers including vehicle hire services.

2. What is Personal Information?

Personal Information is defined in the Privacy Act as information or opinion about an identified individual (or an individual who is reasonably identifiable) whether the information or opinion is true or not and whether the information or opinion is recorded in material form or not.

Sensitive Information is a subset of Personal Information that is afforded higher levels of protection under the Privacy Act. It includes information or opinion about an individual's racial or ethnic origin, political opinion, religious beliefs, sexual orientation, criminal record or health information.

3. What Personal Information do we collect and why do we need it?

3.1 Personal Information we collect

In order to provide you with our Services, we often need to collect your Personal Information. If we do not collect the Personal Information or if any of the Personal Information you provide is incomplete or inaccurate, we may not be able to provide the Services or those Services may be compromised.

Depending on the nature of the Services we provide to you, the Personal Information we collect may include:

3.2 Vehicle tracking and locating

4. How we collect Personal Information

4.1 Where do we get your Personal Information from?

We will always aim to collect Personal Information directly from you, where practicable. We may also sometimes collect Personal Information through:

From time to time, we may collect Personal Information about you from third parties, public sources and as otherwise permitted by law. However, please note that we will only collect Sensitive Information (including health information) with your consent and directly from you, where possible.

We only collect and handle your Personal Information that is provided by you, with your consent or where otherwise permitted by law. We will assume that you have consented to us collecting all information that is provided to us in accordance with this Privacy Policy unless you tell us otherwise at the time you provide it to us.

Please note that if you provide us with Personal Information about a third party, you represent to us that the person agrees to us collecting and handling their Personal Information in accordance with this Privacy Policy, and we will collect it on this basis.

4.2 Collection and disclosure of Personal Information with vehicle multimedia applications

Several of Branski’s vehicles available for rent include multimedia applications and/or functions accessible from the vehicle’s dashboard (e.g. Apple Car Play, Google Play, diary, video and audio streaming applications, etc).

When you choose to use these applications or functions, you are free to determine what personal information you wish to disclose via these applications. Branski has no involvement in the collection, use and disclosure of any personal information provided to third parties via these multimedia applications. We recommend reviewing the privacy policy of the third-party manufacturer/multimedia provider prior to disclosing any personal information via the multimedia applications.

Before returning the vehicle to Branski, in the multimedia application or feature you should disconnect all accounts, end your sessions, and delete and purge all personal information. For more information on the conditions under which multimedia applications and functionalities can be reset and your personal information deleted, please consult the vehicle manual available from the dashboard or the manufacturer’s website. If you are unsure how to delete your personal information and/or disconnect your account, Branski strongly advises you not to use these applications and/or functionalities.

5. Use of Personal Information

6. Disclosure of Personal Information

We will generally only use or disclose your Personal Information for the purpose for which it was collected (known as the “primary purpose”). This might be to provide you with our Services. We may, however, also use or disclose Personal Information for another purpose related to the primary purpose where you would reasonably expect it to be used or disclosed for such related purpose (known as the “secondary purpose”) or with your consent (which may be express or implied).

Sometimes, we may be required to disclose your Personal Information to third parties in certain circumstances including:

In regards to Sensitive Information (which includes your health information), we will only ever use or disclosure your Sensitive Information with your consent, for the primary purpose for which it was collected or for another purpose directly related to the primary purpose where you would reasonably expect it to be used or disclosed for such a directly related purpose.

Unless we notify you otherwise, we will not disclose your Personal Information to any recipients outside Australia.

7. Storage and security

We take security of your Personal Information seriously. Your Personal Information is stored in a manner that strives to protect it from misuse and loss and from unauthorised access, modification or disclosure. Those who work with us are aware of the importance we place on protecting your privacy and their role in helping us to do so.

When the Personal Information that we collect is no longer required, we will remove or de-identify the Personal Information as soon as reasonably possible. We may, however, retain Personal Information for as long as is necessary to comply with any applicable law, for the prevention of fraud, for insurance and governance purposes, in our IT back-up, for the collection of any monies owed and to resolve disputes.

Here are some examples of the things we do to protect your information.

Method

Examples

Staff obligations and training

System security

Services providers and
overseas transfers

Building security

  • We use a mix of ID cards, alarms, cameras, guards and other controls to protect our offices and buildings

Our websites and apps

  • When you log into our Online Platforms, we encrypt data sent from your computer or device to our system so no-one else can access it.

Destroying or de-identifying
data when no longer required

8. Access to and correction of Personal Information

You are always welcome to request that we provide you with access to the Personal Information we hold about you by contacting us using the details listed in section 16 below. Generally, we will provide you with access to the information unless applicable laws allow us to refuse, or prevent us from giving you, access to the Personal Information we hold about you. We will never unreasonably refuse requests to access Personal Information.

Where we agree to provide you with access to your Personal Information, sometimes we may make this conditional on us recovering our reasonable costs of doing so. No fee will be incurred for requesting access, but if your request for access is accepted, you will be notified of the fee payable (if any) for providing access if you choose to proceed with your access request

You may also lodge a request to correct Personal Information we hold about you if you believe it is inaccurate, incomplete, irrelevant, misleading or out of date. There is no fee for doing this. To do so, please contact us at the contact details listed in section 16 below.

9. Direct marketing

Like most businesses, marketing is important to our continued success and viability. We may use Personal Information we hold about you, from time to time, to send marketing materials to current or prospective customers. Generally, we only do so where you consent or where allowed by applicable laws. Our communications to you may be sent in various forms such as by post or by electronic means (including email and SMS).

If you wish to cease receiving this marketing information, please contact us directly on the contact details listed in section 16 below asking to be removed from our mailing lists, or use the "unsubscribe" or "update your preferences" facilities included in all our marketing communications.

Please be assured that we will never use your Sensitive Information for direct marketing purposes.

10. Our Online Platforms

We sometimes use cookie technology on our Online Platforms. Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes and are a necessary part of facilitating online transactions. Most web browsers are set to accept cookies. We use them because cookies are useful to estimate our number of visitors and determine overall traffic patterns through our websites.

We may also collect statistical information regarding the use of our Online Platforms, including the domains from which website users visit, IP addresses, the dates and times of visits, activities undertaken on our Online Platforms and other clickstream data. In addition, we sometimes use web beacon technology to monitor internet activity on our websites. A web beacon is a clear-pixel image that generates an anonymous de-identified notice of a websites visit when viewed. A web beacon usually works in conjunction with a cookie.

If you do not wish to receive any cookies you may set your browser to refuse cookies. However, this may mean you will not be able to take full advantage of the services on our Online Platforms. If you set your browser to refuse cookies, a web beacon may still be able to generate a notice of your visit but it will not be associated with the information contained in cookies.

11. Third parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information about you by third parties. In such cases, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party and about your rights under this Privacy Policy.

Our Online Platforms may sometimes contain links to other websites operated by third parties for your convenience. We cannot provide any guarantees regarding third-parties' information handling policies or the content of third-party websites you may visit. Before disclosing your Personal Information on any other platform, we recommend that you examine the terms and conditions and privacy policy of the relevant platform. Please note that we are not responsible for any practices on linked platforms that might breach your privacy.

12. Employment and recruitment

If you send us an application to be considered for an advertised position (or unsolicited), this information may be used to assess your application or suitability for employment with us. This information may be disclosed to our related bodies corporate and service providers for purposes such as aptitude and psychological testing or other human resources management activities.

As part of the application process, you may be asked for your consent to the use and disclosure of certain Personal Information about pre-employment testing. We may also ask you to consent to the disclosure of your Personal Information to those people who you nominated to provide references. A refusal to provide any of this information, or to consent to its proposed disclosure, may affect the success of the application.

This Privacy Policy does not apply to our handling of information about our employees. Our handling of employee records is exempt from the APPs under the Privacy Act if the act or practice is directly related to:

For information about our practices relating to employee records, please contact us at the contact details listed in section 16 below

13. Notifiable data breaches

A notifiable data breach scheme is currently in place in Australia. We are committed to adhering to this scheme as an important step in preventing and managing serious privacy breaches.

A “data breach” means unauthorised access to, or disclosure, alteration, loss, or destruction of, Personal Information—or, an action that prevents us from accessing Personal Information on either a temporary or permanent basis. An “eligible data breach”, in accordance with the Privacy Act, occurs when there is a data breach that is likely to result in serious harm to any of the individuals to whom the information relates and we are unable to prevent the likely risk of serious harm with remedial action.

We, including all our people, take breaches of privacy very seriously. If we suspect a privacy breach has occurred, our priority is to contain and assess the suspected breach. In doing so, we will:

If we believe an eligible data breach has occurred we will, as soon as practicable, notify the Commissioner and all affected individuals or, if it is not possible to notify affected individuals, provide public notice of the breach (in a manner that protects the identity of affected individuals).

14. General Data Protection Regulation

We welcome the General Data Protection Regulation (GDPR) as an important step forward in encouraging high standards of personal data security. Australian businesses of any size may need to comply if they have an establishment in the European Union (EU), if they offer goods and services in the EU (irrespective of whether a payment is required), or if they monitor the behaviour of individuals in the EU (where that behaviour takes place in the EU).

Under the GDPR and the Data Protection Act 2018 (UK), we may have some additional obligations with respect to the processing of “personal data” collected from residents of the EU and/or United Kingdom (UK). The meaning of personal data is similar to Personal Information—however, it is broader as it includes any information relating to an identified or identifiable natural personal.

Where required, we will take appropriate steps to ensure that the personal data of EU and/or UK residents is:

We will comply with all obligations imposed on data importers under the GDPR and the Data Protection Act 2018 (UK) with respect to the personal data of EU and UK residents, including the Standard Contractual Clauses, to the extent that they may apply to us and our relationships with third parties.

EU and UK residents have the right to access personal data we hold about them and to request that personal data be corrected, updated, deleted or transferred to another organisation. EU and UK residents are also able to request that the processing of their personal data be restricted or objected to their personal data being processed. To make any of these requests, please contact our Privacy Officer.

15. Changes to our Privacy Policy

Over time, aspects of our business may shift as we respond to changing market conditions and legislative obligations. This may necessitate our policies to be reviewed and revised. We reserve the right to change this Privacy Policy and notify you by posting an updated version of the policy on our Online Platforms. In light of this, we strongly recommend that you review our Privacy Policy each time you visit or use our Online Platforms or provide us with any of your Personal Information.

16. Contacting us

If you have any inquiries or complaints about how we handle your Personal Information, or if you have any questions about this Privacy Policy, we welcome you to get in touch with us by contacting our Privacy Officer at:

We offer a premium selection of well-maintained vehicles for hire, tailored to your needs. With competitive pricing and expert customer support, we’re your reliable partner for all vehicle rentals.

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